Making Luxury Travel Planning Personal, Collaborative, and Effortless.
Tabi brings interactive itinerary design, real-time group collaboration, dynamic mapping, and instant travel updates into one fluid platform helping travel brands convert bookings and keep travelers supported every step of the way.
year
2026
industry
INDUSTRIAL INTELLIGENCE
CHALLENGES
“As booking demand increased, manual processes and disconnected communication slowed every step of the customer journey. The lack of real-time support and personalized planning resulted in abandoned bookings, missed upselling opportunities, and declining customer engagement.”
How we fixed it
Creating a Smarter Travel Booking Experience
We redesigned the booking process to make travel planning faster, simpler, and more collaborative. Travelers can complete bookings through natural conversations instead of lengthy forms, creating a more personalized experience.
The platform also allows groups to plan trips together in real time, while providing weather updates and navigation guidance throughout the journey. Everything is managed in one place, making travel planning seamless from booking to arrival.
How we made it happen
Building a Scalable Travel Experience
We began by studying the entire travel booking journey, identifying where users experienced delays, confusion, and communication gaps. Every interaction was redesigned to create a smoother and more intuitive planning experience.
We combined booking, collaboration, and interactive maps into a single platform, ensuring every step worked seamlessly together while supporting reliable performance as more travelers and group bookings were added.
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OUR APPROACH
Creating a Smarter Travel Booking Experience
We redesigned the booking process to make travel planning faster, simpler, and more collaborative. Travelers can complete bookings through natural conversations instead of lengthy forms, creating a more personalized experience.
The platform also allows groups to plan trips together in real time, while providing weather updates and navigation guidance throughout the journey. Everything is managed in one place, making travel planning seamless from booking to arrival.
THE RESULTS
Faster Order Processing and More Scalable Operations
With automation in place, Mandala was able to manage a growing number of orders while keeping operations simple and organized.
45%
faster order processing
2x
FASTER NOTIFICATIONS
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